How to Enable and Disable Log Files in Citrix Receiver for Mac 10.7

As a user of Citrix Receiver for Mac 10.7, it is essential to understand how to enable and disable log files to troubleshoot issues and improve performance. In this article, we will discuss the location of CWA log files, how to disable session/store logging, and the different levels of logging available.

The CWA log files are stored in the local Mac user's home directory: ~/Library/Logs/. To access these logs, you can navigate to this directory and view the logs in a text editor or log analysis tool.

There are several options for disabling or enabling logging in Citrix Receiver for Mac 10.7. Selecting 'Disabled' in both Session Logging and Store Logging will disable all logging, while selecting 'Normal' or 'Verbose' in Store Logging will enable logging at that level. Keep in mind that enabling logging can impact performance, so it is recommended to only use this feature when troubleshooting an issue.

The Always-on Logging feature continuously collects a subset of important logs and keeps log files for various components, including the StoreComms, AuthManager, and Session Logging modules. This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.

In addition to these standard logging options, there are some specific logging levels that can be used in certain situations. For example, Full Logging can log everything, including Connection Diagnostics and Session Logging, which can be helpful when troubleshooting CWA auto-update related issues. Connection Diagnostics logging is specific to identifying errors while connecting, and the Citrix Workspace Launcher for launching using Chrome and Firefox and NPAPI plugin is used while launching using Safari web browser.

In summary, understanding how to enable and disable log files in Citrix Receiver for Mac 10.7 can help you troubleshoot issues and improve performance. By following these steps, you can customize your logging configuration to suit your needs and ensure that you have the information you need to resolve any issues that may arise.

Citrix receiver for mac 10.7